Dhaka, Bangladesh
DPDC call centre to ease customer service

DPDC call centre to ease customer service

State Minister for Power, energy and Mineral Resources Nasrul Hamid on Thursday said Dhaka Power Distribution Company (DPDC) Limited's call centre would make a significant contribution to ease customer service, reports BSS. "The call centre's number should be unique so that people could memorize it and activities of monitoring cell would have to enhance," he told this, while inaugurating the call centre as the chief guest at Biydut Bhaban. Nasrul said, "If the digital initiative would not be consumer friendly, then it would harass people and would not be fruitful. Initiative should be taken for coordinating the DPDC's call centre number 16116 with the hotline number 999."

Share |